DISCIPLINARY PROCEDURE
Disciplinary action is rarely needed, as most Student Ambassadors take great pride in
their work. However, failure to adhere to the Code of Conduct will result in initiation of the following procedure.
A three-strike policy is in place. If you get three strikes throughout the duration of your employment, you will not be asked to work as a Student Ambassador again. A strike can be obtained from any of the following things:
- Arriving more than five minutes late to work on more than one occasion.
- Cancelling work without 48 hours’ notice or a valid reason, such as illness / emergency / unexpected lecture reschedule.
- Cancelling work with less than 48 hours’ notice and failing to telephone the office to give notice.
- Failing to arrive for work with no previous notice or explanation.
- Reporting for work hungover or intoxicated.
- Inappropriate language or behaviour (including smoking, or drinking alcohol in public) when wearing your Student
- Ambassador T-shirt or uniform.
- Receiving bad feedback from a member of staff, the public, or a fellow Student Ambassador on more than one occasion.
- Consistently using a mobile phone while working, beyond the agreed work-related or emergency usage.
- Being seen to give a negative view of the University while working, including through social media.
- Breach of confidentiality particularly if in relation to a young person’s welfare.
- Gross misconduct, which can lead to immediate dismissal.
- If any of these circumstances or any other gross or consistent breach of the code of conduct arise, they will be investigated fully.
- Student Ambassadors will be called to an individual meeting to discuss the issue.
- A strike will be logged against your Student Ambassador record. If a student receives three strikes, they will be dismissed at the discretion of the Student Ambassador Scheme Manager