The Hwb service is closed over the festive break from midday Tuesday 23rd December 2025 until Monday 5th January 2026. 

It is important to note that submitted service requests will not be reviewed during the closure period, therefore do not use ServiceNow to raise any concern that would require immediate or emergency support.

Christmas 2025 Closure and welfare support Information

Hwb is the home of student information here at Swansea University, and the friendly team are here to support you throughout your student journey.

Hwb is your go-to hub for all things student life, whether you need help with your student record, exams, booking appointments or collecting your ID card, Hwb can help you online or in person.

During your time here, Hwb will be your first stop for advice, support, and pointing you in the right direction, no question is too big or too small!