Leaving the University?

Your access to an IT account is determined by your course end date and not your graduation date. You should ensure that any personal information, particularly your personal email address, is updated on the Intranet before the account closes so correspondence can be sent to you for Graduation and certificates.

If you receive an account closure email that you believe is incorrect, please contact Student Records who will be able to check and update your course status.

If you are appealing a decision, you may not be entitled to access your IT account. Please contact Student Records who will be able to advise.

Here are a few things you should check when you receive your first account closure email:

• Update your contacts with an alternative email address
• Transfer/ Export your contacts.
• Save your emails
• Download your OneDrive files
• Save any course material and submissions from Canvas
• Update your GradIntel account (access this through MyApps)
• Ensure your personal information, particularly your personal email address, is up to date on the Intranet.
• Unlink your Swansea University account from any Office 365 applications (Outlook, Word, etc.) on personal devices
• Update your contact details with any external companies (e.g. Netflix, Amazon, or Utility companies, etc.)

Best of luck for the future!