Your Swansea University Email Account
We provide all members of the University with an email account that you can access via Outlook on a University-supported desktop, via a browser using the web and via mobile devices such as phones or tablets.
How to set up Email on personally owned devices and email clients
Please note that the use of email clients on personally-owned devices is supported but then subject to the University's Acceptable Use Policy.
You will not be able to access University email on your personal device unless you have a security feature set up on your device for screen unlock, such as a PIN code or fingerprint.
It is recommended to use the latest version of the Microsoft Outlook app for iOS and Android devices.
The table below sets out the mails apps that are compliant with Swansea University’s information security requirements.
|
Application |
iOS (Apple) Device |
Android Device |
|
Outlook App |
Yes |
Yes |
|
In-Built Mail App |
Yes (iOS 11 or above) |
No |
The following instructions will walk you through the setup of your email on the mobile operating systems listed above:
For other mail apps, compatibility is subject to support from each vendor, such as Gmail, and may also rely on the version of iOS or Android on your device.
Email Security
If you receive an email that you are concerned about, please forward to Spam Support.
For further information on email security please refer to our Information Security Advice.
Contact the IT Service Desk
Via the IT Service Desk
Through the IT Service Desk icon in MyApps
Email us: ITservicedesk@swansea.ac.uk
Phone us: 01792 60 (4000) Monday to Friday 7:00-18:00
Follow us on Twitter: @ITServiceDeskSU
Follow us on Instagram: @ITServiceDeskSU
Drop-in clinic: Fulton House Reception Monday to Friday 08.30-16.30
Drop-in clinic: Bay Library Monday to Friday 08.30-16.30