How to connect a Windows 10 computer to the eduroam service

The wireless service enables members of the University to connect to the University network and the Internet using their own computers and devices across University sites and Halls of residence.

This guide contains instructions to connect a Windows computer to the eduroam wireless service.

You should first install the Swansea University certificate.

You need to be connected to the SwanseaUni-Setup network to get the certificate.

 Windows 10 list of Wi-Fi networks with the SwanseaUni-Setup network highlighted

Download and install the certificate.

1. Right click the link below, and choose ‘Save link As’ and save the file to your PC

2. Navigate to where you saved the certificate to then double click the file called ‘ swansea-ca.der’

Swansea University Certificate - DER (Binary format)

3. Click, ‘Install Certificate…’

The certificate Information window

4. Click ‘Open’

The Open File Security Warning window

5. Select ‘Local Machine’, then click ‘Next’.

The Certificate Import Wizard Window with Local Machine Highlighted

6. Select ‘Place all certificates in the following store’

7. Click ‘Browse’ and Select ‘Trusted Root Certification Authorities’

8. Click ‘Next’

The Certificate Import Wizard Window showing the store where the certificate is to be kept within the device.

9. Click ‘Finish’

The Certificate Import Wizard Window showing the finish option.

CONFIGURE EDUROAM

The next thing you need to do is configure the Eduroam connection. To do this follow these steps:

  1. Open the windows search box by pressing the Windows key(W) or by clicking the symbol in the bottom left of the screen and type “control panel”, select this icon.

A windows search for Control Panel.

2. Click on the link ‘Network and internet’, then on the following page 'Network and Sharing Center'. 

The Control Panel home Screen Window with Network and Internet Highlighted.

3. Once the Network and Sharing Centre has appeared, select the 'Set up new connection or network' link.

The Set up a new connection or network option highlighted.

4. Click on 'Manually connect to a wireless network', as seen below:

The Set up a new connection window with Manually connect to a wireless network highlighted.

5. You now need to enter information for the connection.

6. For the 'Network Name' enter 'eduroam'

7. For the 'Security Type' select 'WPA2 Enterprise'

8. For the 'Encryption Type' select 'AES'

9. Now click next.

The Manually connect to a wireless network window with the network information filled in.

10. Click 'Change Connection Settings'.

The Manually connect to a wireless network window with the change connection settings option.

11. Ensure that the option 'Connect automatically when this network is in range' is ticked.

12. Now click on the 'Security' tab.

The eduroam Wireless Network Properties window.

13. Ensure that the 'network authentication method' is set to 'Microsoft: Protected EAP (P.E.A.P)'.

14. Ensure that the 'Remember user credentials' tick box is ticked.

eduroam Wireless Network Properties security tab with the settings button highlighted.

15. Now click on the 'Settings' button.

16. Ensure the 'Validate server certificate' option is ticked.

17. Ensure the 'Connect to these servers:' option is ticked.

18. In the text box under 'Connect to these servers:' enter the following:
radauth.swan.ac.uk;bouncer.swan.ac.uk;radius.swan.ac.uk

19. Ensure that the 'Swansea University Certificate Authority' certificate is ticked.

20. Ensure that the option 'Do not prompt user to authorize new servers or trusted certification authorities' is ticked.

21. Untick the 'Enable Identity Privacy' tick box if ticked.
The Peap properties window with the configure button highlighted.

22. Now click the 'Configure' button.

23. Untick the option 'Automatically use my Windows logon name and password'.

24. Now click 'OK'.

MSCHAPv2 Properties window with the checkbox unticked.

25. Click 'OK' again.

26. Click ‘Advanced settings’.

27. Ensure the ‘Specify authentication mode’ box is ticked.

28. Toggle the drop down box to ‘User authentication’.

The eduroam wireless properties advanced settings window.

29. Click the ‘Save credentials’ button.

30. In the login window that appears enter your university email address and password and click OK.

The Save Credentials window.

31. Click OK, click OK again and click OK for a third time to close the ‘Network properties’ windows.

32. Click on ‘Close’ to close the ‘Manually connect to a wireless network’ window.

33. Open your Wi-Fi list and connect to eduroam.