Student Support

Photograph of students jumping in the air on Swansea Bay beach.

Support Services at Swansea

We are all about making your student experience, while living in residences, the best it can be. We are here to listen to your concerns and provide access to relevant support services. We aren’t medical professionals, sociologists, or trained counsellors, but we do know how to put you in touch with any professionals that can support you.

We organise community activities and events that can help you to feel more at home and part of the student community. We have strong links with the Students' Union, Get ACTIVE, The Haven & Lighthouse projects and together have created a calendar of events that will help you find your footing on campus.

All students at Swansea benefit from access to Student Support Services, which provides information, advice, and support on a wide range of issues. Everyone needs help sometimes and we have a team of experts on hand to help you work through any difficulties.
Whether you have a general enquiry about student life, a specific problem or would just like to talk things through, CampusLife is a good place to start.

The Students' Union Advice and Support Centre also gives free, independent, and confidential advice and representation to Swansea University students. They cover all areas of student issues; from money worries, academic troubles, and housing problems. They can even advise you on legal issues and support you with personal matters.

Buddy Network

Are you ready to effortlessly forge new friendships and expand your university network? Look no further. Buddy Network matches you with fellow students, opening doors to exciting new connections.

Hapus - The Student Life Toolkit

Hapus is an online course that prepares you for the challenges of university, providing knowledge and tools to deal with issues such as social anxiety, managing your money and low mood.

Health

Looking after your health is important when you leave home, and start to live independently as a student.

Register with a doctor and dentist

Registering with a GP

Registering with a GP practice means that if you do feel unwell or experience any mental, physical or sexual health issues while you are a student, you will be able to access support to help you to feel better. A GP can also provide you with medical documents explaining your illness or condition, should you need any supporting evidence for extenuating circumstances, exam deferrals, or absence during your studies.

As per your Residence Regulations, you should register with the University’s General Medical Practice or with a local GP within 2 weeks of arrival in Swansea.

The University Health Centre provides friendly, comprehensive medical services focusing on the needs of students, and is based on the ground floor of Penmaen building on Singleton Park Campus.

The nearest medical centre to Bay Campus is:
SA1 Medical Centre, Beacon Centre for Health, Langdon Road, Swansea, SA1 8QY, +44 (0) 1792481444.

Dental Care

There is a dentist, located in Horton building on Singleton Park Campus. All patients under the age of 25 living in Wales are entitled to Free dental examinations.

Alternatively, you can locate a doctor or dental practice by visiting the NHS 111 website.

Smoke Free University Policy

At Swansea University, we have adopted a 'Smoke Free University' policy, to ensure a compliant, healthy and sustainable environment for everyone.

We all have the right to enjoy a sustainable and healthy learning and working environment, free from litter and the health risks associated with tobacco smoke and vapour. Whilst we recognise the right to choose whether to smoke or vape, we are committed to ensuring enclosed spaces and shared external spaces are entirely smoke and vapour free.

We believe staff, students, customers, contractors and visitors should respect the rights of our campus community to a smoke free environment.

Smoking and Vaping is only permitted in the zones identified on the map and on campus with a “Designated smoking and vaping zone” sign.

View our key policy arrangements and the designated smoking/vaping zones here.

If you would like to stop smoking or vaping, support is available through the NHS Help Me Quit service on 08000852219 or by visiting https://www.helpmequit.wales