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Your Voice, Your Swansea

Your feedback has made a difference

Our Your Voice, Your Swansea campaign shines a spotlight on all the fantastic changes that have happened as a result of your feedback.

It exists to keep you in the loop with all the actions that have been taken based on responses to student surveys, posts on MyUniVoice, comments at Student Opinion Panels/focus groups, and other student engagement activity. By sharing your views, you really do help us enhance the student experience, so thank you!

Take a look at the list below, or zoom in on the map alongside, for just some examples of how your feedback has helped shape our University.

Share your feedback, and make an impact

Click here to share your feedback

Together, we have:

Improved the Extenuating Circumstances Policy

You told us that the extenuating circumstances process needed to be simpler, fairer and more consistent. 

Working closely with the Students' Union, we listened to your feedback and introduced changes to the policy ahead of the 2026/27 academic year. 

Read more about the improvements.

Student studying
New library space, featuring hot and cold self-serve machines

Enhanced study spaces and facilities in Singleton Library

We've made a range of improvements to create spaces that better support study, collaboration and wellbeing. These changes were shaped by student feedback and aim to make it easier to access services, find comfortable places to study and take time to recharge throughout the day. 

We've also installed smart vending machines in both Singleton and Bay Libraries, offering a variety of food and drink options, including coffee, microwave meals, and sweet and savoury snacks. 

Expanded our activity programme

After speaking with students and identifying gaps in our previous events programme, we've introduced a wider range of daytime activities and workshops. The Student Engagement team now delivers more events that cater to a broader range of interests, helping students make the most of their time on campus. 

You can also visit our Mind the Gap webpage for ideas and recommendations on what to do between lectures, and the team regularly promotes upcoming activities on the What's On webpage. 

Students at a 'Craternoon' event
Someone using a laptop and mobile phone

Developed a Student Email Guide

During Student-Staff Forums, many students highlighted that they weren’t fully confident using Outlook and would benefit from some guidance on getting the most out of the platform. To help, we’ve created a useful video guide covering the essentials of Outlook, alongside hints, tips and shortcuts. The guide will help you manage your emails more effectively, stay organised and ensure you don’t miss important student communications and updates from the University.

Developed new accessibility guides

Following feedback from students and staff, we've created detailed accessibility guides to help students navigate our campuses with greater confidence. 

The guides provide practical information about buildings, services and facilities across Singleton and Bay Campuses, as well as Swansea Bay Sports Park. While available to everyone, they can be particularly useful for disabled students, people with mobility or sensory requirements, neurodivergent students and anyone with specific access needs.

Bay Campus buildings
Bay Campus Run Club

Launched the Bay Campus Run Club

Students told us they’d like more opportunities for outdoor exercise on Bay Campus, including a dedicated running group. So, we made it happen! We’ve launched the Bay Campus Run Club. The club takes place every Wednesday at 1:30pm, with the Get ACTIVE team leading the session from The Hideaway. Whether you're completely new to running or already enjoy getting out for a jog, the club is designed to be welcoming, beginner friendly and open to everyone. There's no need to book in advance, simply turn up and join us.

Developed a new AI toolkit

Your feedback told us you wanted clear, consistent guidance on how AI can be used in your studies. In response, we have developed a Framework for Generative AI which brings together all the key information, resources, and practical tools in one place.

You can browse the Framework and make use of the resources on our dedicated web pages.

Student working at a computer
Gracie the dog

Introduced a new Therapy Dog on Bay Campus

Singleton students have been enjoying visits from our wonderful therapy dog, Molly, every Thursday. She brings plenty of comfort and cheer, and many Bay Campus students asked whether she could visit them too. 

While Molly isn't able to travel between campuses, we listened to your feedback and introduced Gracie, Bay Campus' very own therapy dog. You can find her at Engineering Central every Monday!

Made enhancements to the MySwansea app

We've received some great feedback and suggestions about the MySwansea app.

We've now redesigned the app, and added even more features including PC availability, plus a tool to access a list of your library loans, fees & fines!

Screenshot of MySwansea app
Student playing badminton

Expanded the Get ACTIVE programme!

You’ve been so positive about our Get ACTIVE programme, so we added additional classes including barbell sessions, badminton, more yoga classes and weekly bootcamps!

See the full timetable.